Frequently Asked Questions
Everything you need to know about your MAZA orders
How do you ensure the freshness of your food products?
At MAZA, we prioritize quality by using temperature-controlled packaging and rapid shipping methods. Each batch is inspected for freshness before leaving our facility to ensure it arrives in peak condition.
What is the estimated delivery time for my order?
Standard shipping typically takes 2-4 business days. However, for perishable items, we offer expedited 24-hour shipping to maintain food safety and quality standards.
Do you offer international shipping?
Currently, we only ship within the continental United States to guarantee that our food products remain fresh and safe during transit.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or if you are unsatisfied with the quality, please contact us within 24 hours for a full refund or replacement.
Are your products suitable for specific dietary restrictions?
We offer a variety of gluten-free, vegan, and organic options. Please refer to the 'Ingredients' and 'Allergens' section on each product page for detailed nutritional information.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.